Article

How do you turn disruption into opportunity?

Global / Leadership

The real estate landscape is changing—real estate has evolved to become a strategic lever for transformation, enabling organizations to achieve broader business agenda and ambitions. With these changes, JLL has created a proprietary model, known as the Future of Work, to help you drive your ambitions forward, decode the future, and drive change.

As a start, what can you expect looking forward, and how can you begin navigating through these changes? Read on or download the report to find out.

The new constant: Disruption and Uncertainty

The business environment is continually being shaped by many factors, among others, technology advances, shifts within the workforce, geopolitical uncertainty, market and economic volatility, and an increasing focus on environmental and security risks (both physical and cyber).

It’s critical that we focus on flexibility, diversification, resilience, and real-time metrics, so we can make informed decisions and adapt quickly as opportunities and risks are identified. Stability is now an illusion, or worse, a sign of stagnation. To thrive in this period of disruption and uncertainty, taking a visionary approach is a must.

No more silos

As a result of these disruptive and uncertain forces affecting the world of work, real estate, HR and IT executives, as well as leaders from other disciplines and the C-suite, are coming together to tackle the complex and multifaceted issues, while having the organization focused on its core strategy.

The days of siloed, fragmented solutions are gone, especially for real estate.

As organizations place a premium on creating an engaging place as part of the war for talent, that focus on the human experience inevitably requires innovation, touches upon digital capabilities, and has an impact on financial performance as well as operational excellence.

While real estate has traditionally been judged on two foundational criteria—operational excellence and financial performance—corporate real estate (CRE) executives will need to begin developing new areas of focus, and look for new ways to compete and achieve business ambitions.

Introducing the Future of Work

The Future of Work is our outlook on the changing world of work and its impact on the next generation of CRE. It is the product of a year-long effort led by a JLL global, cross-functional team that co-created the model with our Client Advisory Board and other forward-looking real estate client leaders from around the world and across a broad range of industries.

While the themes that identified during this process are forward-looking and forward-thinking, they are definitely relevant to today’s organizational challenges and tomorrow’s ambitions. And you will play a critical role in addressing this seismic shift.

The Future of Work model comprises five interrelated dimensions:

Human Experience: Enhance user experience through engagement, empowerment and fulfillment

Digital Drive: Harness digitization and rich data to enhance people and enterprise performance

Continuous Innovation: Combine new thinking, solutions and processes to drive value creation and accelerate business transformation

Operational Excellence: Optimize enterprise resources and service delivery to increase productivity, mitigate risks and ensure high performance

Financial Performance: Manage spending to enable growth and enhance return on investment

Real estate’s potential to enable your organization to achieve its ambitions is bigger than it has ever been—and this is only the beginning. How these dimensions are addressed—and what priority each is given—will differ by organization and industry. Yet all five are vital to running a thriving organization. Are you prepared for what’s ahead?

Interested to find out more about Future of Work? Learn more about our outlook on the changing world of work here.